Global organizations still rely on legacy mainframe computing systems to house their most critical data. As much as half of the worlds mission critical data still resides on mainframe systems. Maintaining, updating, and connecting these systems - often globally distributed - is a time consuming and expensive process for internal staff. Whether you need to correct a production problem, make an enhancement or fix a defect in a mainframe application, our services are available for various mainframe languages and front-ends. We provide proven process combined with a unique methodology for better service.

This is not a technology proble; it is a people problem.

While technology advances improve the mainframe's capabilities, people continue to play a significant role in the solution and, most important, the business outcomes. This is the challenge of continuit: Who's going to support your mainframe, and who will be your keepers of the mainframe culture that have helped it become a stable, reliable, and strong performer? It is critical for IT executives to begin planning immediately for solutions to the continuity challenge.

The Declining Mainframe Workforce

The stability of mainframe applications-and the businesses that depend on them-will soon be in jeopardy due to a disappearing technical support workforce and the potential evaporation of the mainframe culture. As many of today's mainframe technical personnel will retire, it will be increasingly difficult for IT managers to support their mainframe applications without incurring significantly higher costs or turning to unproven technical staff lacking the necessary understanding, experience, and technical culture.

Retiring mainframe support staff may take with them the culture, highly developed abilities and persistent sense of responsibility essential to ongoing mainframe operations and, by extension, the businesses that rely on un-interrupted mainframe availability.

Outsourcing Mainframe Application Support & Maintenance

Outsourcing is an option for organizations that want to reduce their involvement with mainframes but still want to retain the mainframe's strengths of system management, security, and reliability.

Typically, companies outsource their non-core or non-critical functions. However, this poses a dilemma, since most mainframe applications are considered critical and are closely allied with the organization's core competencies.

Finally, it's important to recognize that there are no panaceas and outsourcing is no exception. Only time and attention from properly trained staff can perpetuate awareness of your company's IT and business context. To simply hand over your systems and applications to uninitiated technologists with insufficient transition time and no involvement of the personnel currently responsible for them won't solve any problems; it will just transfer them to an organization that will have to learn from scratch what your current applications and systems programmers already know.

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