Remote Infrastructure Management

Companies rely on IBM Mainframe based applications to run their core business. Today, corporations face the constant demands of high availability, rising Operations and Systems support personnel costs. At the same time, skilled systems professionals may be retiring and are proving more difficult to replace or retain.

Maintec's Remote Infrastructure Management can provide you with critical skills to reduce significant service costs and ensure there is no system downtime while empowering IT companies to securely, remotely and proactively have their Data Centers managed for optimum performance round the clock.

Maintec's Remote Infrastructure Management offerings are beneficial to IT departments in virtually every industry sector and can be trusted by major IT companies, Telecom companies, Financial institutions, Banks, Hospitals, Universities, Schools and government agencies.

Our Remote Infrastructure Management Includes:

Remote Systems Software Support: Maintec has extensive experience with z/OS Upgrades, PTF's installations, OEM product installations, DB2 Administration, CICS Systems support, Capacity Planning and Performance Management Solutions, z/OS Security Server (RACF) Consulting Services. With a blend of offshore and on-site resources, we can maintain your complete environment efficiently. Having our own internal z/OS infrastructure and with proven skills, it gives us additional capability to support your environment.

Remote Operations Support: Maintec provides automated, continuous, 24x7 availability and performance monitoring of the client's environment. We monitor IT components and transactions for specific events, threshold violations and errors/faults, based on pre-defined metrics. Our remote monitoring service automatically notifies the customer or designated service provider when events defined by the customer are detected. Our clients have the option of choosing how problems are resolved and who is responsible for solving them. Notification includes an escalation and tracking process as determined by the client.

Please click here to contact us with your request or call us at (919)424-6323.