Let Us Manage Your Mainframe Environment & Start Your Modernization Initiatives
Let Us Manage Your Mainframe Environment & Start Your Modernization Initiatives
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Mainframe Operation Support

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Maintec mainframe operation support services provide organizations the flexibility, cost-effectiveness, and quality staff and processes they need to meet changing business needs. Maintecs highly skilled mainframe support professionals and state-of-the-art zOS data center in Raleigh, North Carolina provide customers with 24/7 continuous end-to-end mainframe monitoring and support.

Business benefits of Maintec mainframe operation support services

Supports all aspects of mainframe operations

Helps achieve operational excellence

Reduces Total Cost of Ownership (TCO)

Ensures timely completion of critical operations

Guarantees 24/7 mainframe availability

Supports weekend, holiday and night shifts (including graveyard shift)

Eliminates installation and maintenance of infrastructure

Reduces complexity of mainframe management

Provides well-trained mainframe resources

Frees in-house IT staff to focus on core business areas

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Maintec end-to-end mainframe support services

Maintec provides end-to-end operations support for mainframe data centers. We provide centralized proactive monitoring, management, and support on-site or through our onshore data center in Raleigh, North Carolina.

Focused exclusively on mainframes, partner with us!

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Maintec mainframe Operation & support

Providing mainframe staff support for multiple large mainframe z/OS environments

Installing, upgrading and maintaining IBM, ISV and OEM software

Supporting mainframe console operations

Supporting multiple clients in a parallel sysplex environment

Developing, maintaining and utilizing an emergency contact list and escalation procedures to resolve ABENDS

Resolving ABENDS caused by conditions external to production programs

24/7 continuous end-to-end mainframe monitoring and support

Resolving ABENDS and performing job restarts in accordance with the documented restart procedures

Checking job outputs and print queues; changing job priorities; taking printers in and out of service; and starting, spooling and draining printers

Defining, creating, and controlling all automated operations using programming tools

Providing automated operation for the mainframe systems and responses to routine and complex functions

Working closely with the ADM and DBA groups, from the initial design through production processing cycles

Contacting ADM staff, other technical staff, and third parties as necessary during off-hours, per established notification procedures

Providing Level 2 and Level 3 support to resolve issues

Using the Problem Tracking System to track and resolve problems

Maintec provides organizations the flexibility, cost-effectiveness, and quality they need to achieve mainframe operations excellence, by leveraging our skilled staff and onshore data center in Raleigh, North Carolina. Maintec also provides a wide range of data center services, including z/OS, Linux, and IBM i systems administration and programming. If needed, Maintec Technologies also provides IT staffing services, both at the client’s site and remotely. Maintec provides 24/365 mainframe operations support with our excellent graveyard shift support services. For more information about mainframe operation support services, contact Maintec Technologies.

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